PRIVACY POLICY

INTRODUCTION

Welcome to Link Auto ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website findyourbuzzz.com or use our commercial fleet repair and maintenance services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

INFORMATION WE COLLECT

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our services, when you participate in activities on the website, or otherwise when you contact us. The personal information we collect may include:

• Name (first and last name)
• Phone number
• Email address
• Mailing address
• Business name and fleet information
• Vehicle information (make, model, year, VIN)
• Service history and preferences
• Payment information (processed securely through third-party processors)

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed and time spent on pages
• Date and time of your visit
• Geographic location (city/region level)

HOW WE USE YOUR INFORMATION

We use the information we collect for various business purposes, including:

• Provide Services: To schedule appointments, perform vehicle repairs and maintenance, and manage your fleet service account
• Communication: To contact you regarding appointments, service updates, and respond to your inquiries
• Service Reminders: To send maintenance reminders and service recommendations for your fleet vehicles
• Improve Our Services: To analyze website usage and improve our services and customer experience
• Marketing: To send promotional communications about our services (with your consent, where required)
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: To manage our business, including billing, accounting, and record-keeping

INFORMATION SHARING AND DISCLOSURE

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors and service providers who perform services for us, such as payment processing, data analysis, email delivery, and customer service
• Parts Suppliers: We may share vehicle information with parts suppliers to obtain necessary parts for your vehicle repairs
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• Legal Requirements: If required by law or in response to valid legal requests by public authorities
• Protection of Rights: To protect our rights, privacy, safety, or property, and that of you or others

We do not sell your personal information to third parties for marketing purposes.

COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small data files stored on your device that help us improve our website and your experience.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Enable enhanced functionality and personalization
• Marketing Cookies: Used to deliver relevant advertisements (if applicable)

Most web browsers are set to accept cookies by default. You can modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of our website.

DATA SECURITY

We implement appropriate technical and organizational security measures designed to protect the security of your personal information. These measures include:

• Secure SSL encryption for data transmission
• Secure storage of physical and electronic records
• Limited access to personal information by authorized personnel only
• Regular security assessments and updates

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. This includes maintaining records of your service history to provide better service for your fleet vehicles.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable laws and our data retention policies.

YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request copies of your personal information
• Correction: The right to request correction of inaccurate information
• Deletion: The right to request deletion of your personal information
• Opt-Out: The right to opt-out of marketing communications
• Data Portability: The right to request transfer of your data

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites and services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this page.

We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this privacy policy constitutes your acceptance of such changes.

CONTACT US

If you have questions or comments about this privacy policy or our privacy practices, please contact us: